BADASS of New England

An automobile club for the enthusiast who enjoys the last of the big GM cars. The rear wheel drive B and D bodys. Chevrolet Impala SS, Caprice, 9C1, Buick Roadmaster, Oldsmobile Custom Cruiser, Cadillac Fleetwood
 
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 F**K The Dealer Service Departments

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Cadet57



Posts : 4476
Join date : 2010-03-14
Age : 29
Location : Chicopee, MA

PostSubject: F**K The Dealer Service Departments   Fri Aug 19, 2011 8:31 pm

OMFG I hate them. I had to bring the Krautwagon in for a recall thinger for the sunroof. I picked up the car tonight. My seat, mirrors, and climate control were all f**king played with, my radio was on an EXTREMELY high volume, and the car was driven 15 miles. First off, how fu**king hard is it to put all my shit back to how it was? Secondly, why the hell do you need to drive a car 15 miles after fixing the sunroof? Oh and furthermore, the "service advisory" on my paperwork that said my rear brakes are metal to metal? Stfu you f**king thieves. Those pads have 50% life left you bastards. Now I remember why I don't go to you anymore and spend my money at the independent VW guy a block over from you who has 6 cars outside every day all with your license plate frames on them.
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95brmw



Posts : 1431
Join date : 2009-11-10
Age : 32
Location : Connecticut

PostSubject: Re: F**K The Dealer Service Departments   Fri Aug 19, 2011 10:10 pm

Wow, that is out right bull shit! Just another reason why I don't go to a shop for anything that I don't have to have someone else do. Dealer service cab be really shitty. I had the Chrysler dealer replace the transmission in my sebring under warranty and the could not have done a worse job. First they failed to diagnose the problem twice, then they didn't put the shift cable on right when I got it back. Had to slam it as hard as you could into park to get the key out until I had time to drive 45 min to the dealer.
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96Brougham



Posts : 819
Join date : 2009-02-02
Age : 28
Location : Easton MA

PostSubject: Re: F**K The Dealer Service Departments   Sat Aug 20, 2011 12:58 am

I'd start by immediately trading the vw in.
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1984twodoor



Posts : 4059
Join date : 2010-03-30
Age : 23
Location : Wilmington/Wakefield/Andover

PostSubject: Re: F**K The Dealer Service Departments   Sat Aug 20, 2011 1:07 am

96Brougham wrote:
I'd start by immediately trading the vw in.

x2
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Cadet57



Posts : 4476
Join date : 2010-03-14
Age : 29
Location : Chicopee, MA

PostSubject: Re: F**K The Dealer Service Departments   Sat Aug 20, 2011 8:20 am

96Brougham wrote:
I'd start by immediately trading the vw in.

Wow... never heard that one before. Rolling Eyes
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96Brougham



Posts : 819
Join date : 2009-02-02
Age : 28
Location : Easton MA

PostSubject: Re: F**K The Dealer Service Departments   Sat Aug 20, 2011 12:19 pm

Cadet57 wrote:
96Brougham wrote:
I'd start by immediately trading the vw in.

Wow... never heard that one before. Rolling Eyes


Donttttt be sore.
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Cadet57



Posts : 4476
Join date : 2010-03-14
Age : 29
Location : Chicopee, MA

PostSubject: Re: F**K The Dealer Service Departments   Sat Aug 20, 2011 12:27 pm

96Brougham wrote:
Cadet57 wrote:
96Brougham wrote:
I'd start by immediately trading the vw in.

Wow... never heard that one before. Rolling Eyes


Donttttt be sore.

Well. I kinda am. Not at you really, but It's not like I've never been told that same joke over and over. I love my car, its been good to me (ok, minus the head gasket) and its certainly not the cars fault the service department is a pile of thieves.
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sdstick



Posts : 4278
Join date : 2009-03-20
Location : Revere, MA

PostSubject: Re: F**K The Dealer Service Departments   Sat Aug 20, 2011 7:05 pm

I may have said this before, but the 1 time I went to the dealership in like FOREVER,
I told them dont do ANYTHING extra, including wash the car (they have thier own wash station).
Got back in & drove 1/2 way home before I realized the side view was wacked &
placed back as if it never happened.
Not sure if it was the wash (which they did anyway) or just a tech backing it up into something.
I think my picture is still on the wall with a big red X thru it..... Wink
Thats Woodworth in Andover....bad mouthing that service manager to this day
Wish I could remember his name...to personalize my dis-pleasure.
ANYWAY....that was it, recalls are LONG GONE....never again.
If you dont know someone FUGetAbowdit

_________________
Steve


96BBB 28K 3.42 Bolt-ons
95BBB 100K 3.73 383 New DD...already broke fixt the 4L60E twice
95 Black WB4 Hole...ee...grail
96 Black WB4 No holes in this
95BBB 189K 3.08 Old DD Stolen...by Matt. Cool
Whine..eee...Silver LS6
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mikiehews



Posts : 372
Join date : 2011-02-03
Age : 41
Location : brockton

PostSubject: Re: F**K The Dealer Service Departments   Fri Sep 02, 2011 9:13 pm

having worked in parts and service I know how bad we can be! I guess I'm an exception (seriously). I've worked for everything my whole life so I never want some stiff to try and rip me off! I stayed in parts and I believe in being fair. Word gets around and people who know me know I'm fair and I always help out those who deserve it. Its worth charging less to keep a customer than f-ing them in hopes they mite come back. I sometimes hate my business but I love my job. Dealers are tough but when you find a good one we are great friends to have!
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mikiehews



Posts : 372
Join date : 2011-02-03
Age : 41
Location : brockton

PostSubject: Re: F**K The Dealer Service Departments   Fri Sep 02, 2011 9:14 pm

I forgot to mention I'm a few beers deep rite now!
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Matt Trakker



Posts : 5075
Join date : 2009-07-30
Age : 35
Location : Reading, MA

PostSubject: Re: F**K The Dealer Service Departments   Fri Sep 02, 2011 11:13 pm

^LOL

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bowtiepimp



Posts : 1564
Join date : 2010-06-19
Age : 31
Location : working a corner near you

PostSubject: Re: F**K The Dealer Service Departments   Sat Sep 03, 2011 8:07 am

mikiehews wrote:
Its worth charging less to keep a customer than f-ing them in hopes they mite come back. I sometimes hate my business but I love my job. Dealers are tough but when you find a good one we are great friends to have!


I spent about 8 years at macmulkin. I loved working there and meet great people (AL for instants) but like you said mike the policy's they have and attitude they carry towards small sales is why I left. Couldn't stand attaching my name to a big company that hangs the lil guy out for every penny. Worst Is I left there and bounced between Toyota, Dodge, Infiniti, Volvo, Audi, ford and another chevy dealership for a sublet company and all the dealers were operated by different people but with the same M.o. made me sick. so I went independent with detailing. Its amazing how many people I meet who just had with the dealerships.
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