| F**K The Dealer Service Departments | |
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+41984twodoor 96Brougham 95brmw Cadet57 8 posters |
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Cadet57
Posts : 4481 Join date : 2010-03-14 Age : 36 Location : Chicopee, MA
| Subject: F**K The Dealer Service Departments Fri Aug 19, 2011 8:31 pm | |
| OMFG I hate them. I had to bring the Krautwagon in for a recall thinger for the sunroof. I picked up the car tonight. My seat, mirrors, and climate control were all f**king played with, my radio was on an EXTREMELY high volume, and the car was driven 15 miles. First off, how fu**king hard is it to put all my shit back to how it was? Secondly, why the hell do you need to drive a car 15 miles after fixing the sunroof? Oh and furthermore, the "service advisory" on my paperwork that said my rear brakes are metal to metal? Stfu you f**king thieves. Those pads have 50% life left you bastards. Now I remember why I don't go to you anymore and spend my money at the independent VW guy a block over from you who has 6 cars outside every day all with your license plate frames on them. | |
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95brmw
Posts : 1434 Join date : 2009-11-10 Age : 39 Location : Connecticut
| Subject: Re: F**K The Dealer Service Departments Fri Aug 19, 2011 10:10 pm | |
| Wow, that is out right bull shit! Just another reason why I don't go to a shop for anything that I don't have to have someone else do. Dealer service cab be really shitty. I had the Chrysler dealer replace the transmission in my sebring under warranty and the could not have done a worse job. First they failed to diagnose the problem twice, then they didn't put the shift cable on right when I got it back. Had to slam it as hard as you could into park to get the key out until I had time to drive 45 min to the dealer. | |
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96Brougham
Posts : 819 Join date : 2009-02-02 Age : 36 Location : Easton MA
| Subject: Re: F**K The Dealer Service Departments Sat Aug 20, 2011 12:58 am | |
| I'd start by immediately trading the vw in. | |
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1984twodoor
Posts : 4068 Join date : 2010-03-30 Age : 30 Location : Wilmington/Wakefield/Andover
| Subject: Re: F**K The Dealer Service Departments Sat Aug 20, 2011 1:07 am | |
| - 96Brougham wrote:
- I'd start by immediately trading the vw in.
x2 | |
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Cadet57
Posts : 4481 Join date : 2010-03-14 Age : 36 Location : Chicopee, MA
| Subject: Re: F**K The Dealer Service Departments Sat Aug 20, 2011 8:20 am | |
| - 96Brougham wrote:
- I'd start by immediately trading the vw in.
Wow... never heard that one before. | |
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96Brougham
Posts : 819 Join date : 2009-02-02 Age : 36 Location : Easton MA
| Subject: Re: F**K The Dealer Service Departments Sat Aug 20, 2011 12:19 pm | |
| - Cadet57 wrote:
- 96Brougham wrote:
- I'd start by immediately trading the vw in.
Wow... never heard that one before. Donttttt be sore. | |
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Cadet57
Posts : 4481 Join date : 2010-03-14 Age : 36 Location : Chicopee, MA
| Subject: Re: F**K The Dealer Service Departments Sat Aug 20, 2011 12:27 pm | |
| - 96Brougham wrote:
- Cadet57 wrote:
- 96Brougham wrote:
- I'd start by immediately trading the vw in.
Wow... never heard that one before.
Donttttt be sore. Well. I kinda am. Not at you really, but It's not like I've never been told that same joke over and over. I love my car, its been good to me (ok, minus the head gasket) and its certainly not the cars fault the service department is a pile of thieves. | |
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sdstick
Posts : 4292 Join date : 2009-03-20 Location : Revere, MA
| Subject: Re: F**K The Dealer Service Departments Sat Aug 20, 2011 7:05 pm | |
| I may have said this before, but the 1 time I went to the dealership in like FOREVER, I told them dont do ANYTHING extra, including wash the car (they have thier own wash station). Got back in & drove 1/2 way home before I realized the side view was wacked & placed back as if it never happened. Not sure if it was the wash (which they did anyway) or just a tech backing it up into something. I think my picture is still on the wall with a big red X thru it..... Thats Woodworth in Andover....bad mouthing that service manager to this day Wish I could remember his name...to personalize my dis-pleasure. ANYWAY....that was it, recalls are LONG GONE....never again. If you dont know someone FUGetAbowdit | |
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mikiehews
Posts : 372 Join date : 2011-02-03 Age : 48 Location : brockton
| Subject: Re: F**K The Dealer Service Departments Fri Sep 02, 2011 9:13 pm | |
| having worked in parts and service I know how bad we can be! I guess I'm an exception (seriously). I've worked for everything my whole life so I never want some stiff to try and rip me off! I stayed in parts and I believe in being fair. Word gets around and people who know me know I'm fair and I always help out those who deserve it. Its worth charging less to keep a customer than f-ing them in hopes they mite come back. I sometimes hate my business but I love my job. Dealers are tough but when you find a good one we are great friends to have! | |
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mikiehews
Posts : 372 Join date : 2011-02-03 Age : 48 Location : brockton
| Subject: Re: F**K The Dealer Service Departments Fri Sep 02, 2011 9:14 pm | |
| I forgot to mention I'm a few beers deep rite now! | |
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Matt Trakker
Posts : 5093 Join date : 2009-07-30 Age : 42 Location : Reading, MA
| Subject: Re: F**K The Dealer Service Departments Fri Sep 02, 2011 11:13 pm | |
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bowtiepimp
Posts : 1568 Join date : 2010-06-19 Age : 38 Location : working a corner near you
| Subject: Re: F**K The Dealer Service Departments Sat Sep 03, 2011 8:07 am | |
| - mikiehews wrote:
- Its worth charging less to keep a customer than f-ing them in hopes they mite come back. I sometimes hate my business but I love my job. Dealers are tough but when you find a good one we are great friends to have!
I spent about 8 years at macmulkin. I loved working there and meet great people (AL for instants) but like you said mike the policy's they have and attitude they carry towards small sales is why I left. Couldn't stand attaching my name to a big company that hangs the lil guy out for every penny. Worst Is I left there and bounced between Toyota, Dodge, Infiniti, Volvo, Audi, ford and another chevy dealership for a sublet company and all the dealers were operated by different people but with the same M.o. made me sick. so I went independent with detailing. Its amazing how many people I meet who just had with the dealerships. | |
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