As you guys might know I bought my 5.3 and matching 4l60E from these guys. They both came with a 6 month warranty. I inspected the stuff when I bought it, or so I thought. I took the trash bag off the tranny this weekend to find that the neutral safety switch plug/box was smashed up a bit.
I called them up and told them the issue, admitted that it could have happened when I had it, though I doubted it, but that I could not be sure. I asked them to sell me one at half price since I could not pinpoint if I had bought it broken or if it had gotten whacked in my truck on the way home or something...
They asked for my address and said that I would see the new (used) Neutral Safety Switch tomorrow, that they were taking care of it!
Pretty stand up operation!
1996 Impala SS - 45K original miles - 5.3 LS swap - Brand new Bilsteins...WHAT A DIFFERENCE!